What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to edit form

    Asked by dellloydo1 on February 26, 2017 at 01:55 PM
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    JotForm Support

    Answered by Mike_G on February 26, 2017 at 03:00 PM

    I would like to apologize for any inconvenience, I understand that you're having issues in regards to editing your form, but may we ask for a clearer description of the issue you're having so we would be able to try to reproduce it on our end, please? In that way, we would be able to determine what is causing such issue.

    We will wait for your response.

    Thank you.

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    Answered by dellloydo1 on February 26, 2017 at 03:19 PM

    thankyou for responding quickly, I tick my form tick edit form but nothing happens the blue edit sections wont show (the form elements are accessible) thankyou David

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    JotForm Support

    Answered by Mike_G on February 26, 2017 at 04:47 PM

    I would like to apologize, however, I tried to check your account on my end and I'm not able to reproduce the issue you're having with your account.

    Can you try if by using a different web browser you will not encounter the same issue? Or, you can just try to clear your current browser's data/cache.

    If after doing that you're still having the same issue, please let us know and if possible include a screenshot of what you are experiencing in this thread. How-to-include-screenshot-image-in-the-support-forum

    We will wait for your response.

    Thank you.

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    Answered by dellloydo1 on February 26, 2017 at 05:46 PM
    Tried different browsers and devices cleared cache but it still doesn't work, please help, I need the 9 headings at the bottom of the form removed, thankyou David
    Thankyou
    David Double DJ Disco
    ...
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    Answered by dellloydo1 on February 26, 2017 at 05:46 PM
    Thankyou yes it works and appreciate your support, David 👍
    Thankyou
    David Double DJ Disco
    ...
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    JotForm Support

    Answered by liyam on February 26, 2017 at 09:45 PM

    Thanks for keepign us posted, David. We're glad that the problem is now resolved.

    If you have other questions or concerns, please let us know.