Why am I suddenly getting an "Out Of Space" message?

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    Asked on February 26, 2017 at 03:18 PM

    Why am I suddenly getting an "Out Of Space" message? I only have 1 form active, and one deactivated, but am saving for annual use.

    Please tell me this message will in no way interfere with users submitting their forms and payments with my current active form.

    My group is a not for profit so the FREE version of JotForm works for us. We don't want to upgrade to a membership with an annual fee.


    Thank you!

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    Answered on February 26, 2017 at 05:08 PM

    Free accounts are limited to just ten (10) payment submissions per month. You've reached this limit, and this is what the warning is referring to. You can view this limit in your Quick Account View:

    The next month is approaching anyways, so I reset your payment submission limit. Your forms should be up now.