What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I suddenly getting an "Out Of Space" message?

    Asked by PACK125 on February 26, 2017 at 03:18 PM

    Why am I suddenly getting an "Out Of Space" message? I only have 1 form active, and one deactivated, but am saving for annual use.

    Please tell me this message will in no way interfere with users submitting their forms and payments with my current active form.

    My group is a not for profit so the FREE version of JotForm works for us. We don't want to upgrade to a membership with an annual fee.

     

    Thank you!

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Welvin on February 26, 2017 at 05:08 PM

    Free accounts are limited to just ten (10) payment submissions per month. You've reached this limit, and this is what the warning is referring to. You can view this limit in your Quick Account View:

    The next month is approaching anyways, so I reset your payment submission limit. Your forms should be up now.