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    Text in PDF: not showing the bullet points in the text fields.

    Asked by AVLDowntown on February 26, 2017 at 09:34 PM

    I am attempting to have users fill out a form that also functions as a contract. I've input contract terms as text, and the user fills out a short form and signs it at the end. I need to have all of this, including the text that requires no user response, in the final PDF that is generated by JotForm. Is this possible?

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    JotForm Support

    Answered by Charlie on February 27, 2017 at 02:52 AM

    You can show the static text and headers on your PDF submission by following this guide: https://www.jotform.com/help/305-How-to-Show-Headers-and-Text-in-the-PDF

    Let us know if that works. 

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    Answered by AVLDowntown on February 27, 2017 at 10:46 AM
    Thank you, that works. The only issue is that all of the formatting
    disappeared, so the bullet points become jumbled paragraphs and the text
    size varies from section to section in the PDF. I know it's still legally
    binding, but I would love a polished looking PDF to go to the user
    automatically because that is their sole copy of the contract.
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    JotForm Support

    Answered by BDAVID on February 27, 2017 at 12:16 PM

    You are correct, some characters like the bullet points do not show in the PDF. I have forwarded a request to our back-end team to have this implemented.  You will be notified via this thread, if there is any progress on this request.

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    Answered by AVLDowntown on February 27, 2017 at 01:46 PM
    Thank you. It's also the size of the text that's making it look unpolished.
    Attaching a PDF for an example.
    I appreciate the help.
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    JotForm Support

    Answered by BJoanna on February 27, 2017 at 03:11 PM

    We are unable to see your attachment. Please note that files that are attached inside of email will not be shown here on forum. 

    I would suggest your to get a screenshot and upload it on this thread. You can find here how to add a screenshots/images to questions to the support forum.