What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens when we hit our monthly form views limit?

    Asked by gazzconsulting on February 27, 2017 at 09:20 AM

    do all forms for our clients stop working or are we assessed a per view charge after that?

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    JotForm Support

    Answered by Mike_G on February 27, 2017 at 11:54 AM

    You will not be charged for every views your forms will get that's already over your account's form view limit. When your account reaches or goes over its form view limit, you will get an "Upgrade Now" warning when you log to your account in the MyForms Page (www.jotform.com/MyForms).  At this point, your account would go from Active status to Overlimit status and will make every form in the account temporarily disabled or will show an Over Quota warning message when accessed/loaded. Form view limit like submission limit resets every first of every month.

    Thank you.