Why Advanced Designer Not Retaining Settings?

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    smoketree
    Asked on February 27, 2017 at 09:24 AM

    If I make changes to a form via the advanced designer, save them, and then return to the advanced designer later on, it seems to revert back to some defaults and I have to do everything over again. I looked around in the forums and I saw some of your staff saying this had been resolved, but it is currently happening to me.

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    Nik_C
    Answered on February 27, 2017 at 11:54 AM

    I tested our Advanced designer with clones of your forms and I couldn't replicate the issue. Please try the following:

    How to clear your form cache

    And

    How to clear your Browser cache

    If neither helps please let us know so we can investigate further.

    Thank you!