How can I remove a single choice answer?

  • Profile Image
    CNYPHIP
    Asked on February 27, 2017 at 11:14 AM

    Hi,  

    I am have a single choice question with only two options  The default question has 3 options, but I am not able to remove the third option.  When I click on the X next to the option, nothing happens and the option is still visible.

    Thanks,

    Debbie  

  • Profile Image
    BJoanna
    Answered on February 27, 2017 at 12:33 PM

    I was not able to replicate mentioned issue on my cloned form. I successfully removed third option, by clicking on the X option.

    Here is my form: https://form.jotform.com/70575099933973 

    Feel free to clone it

    You can also remove it inside of Field Properties.

    I have cleared your form cache. Please try again to remove that option. 

    If you are still unable to do it, let us know and we will remove for you. 

    Hope this will help. Let us know if you need further assistance.