What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I had to purchase something and it charged me $100

    Asked by donkingcookie on February 27, 2017 at 12:31 PM

    Please refund the $100.  I had to purchase a bronze plan because the site INACCURATELY told me that I had reached 100 forms for the month which 100% is not true.  This is the second time that this has happened.  Please advise.

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    JotForm Support

    Answered by BDAVID on February 27, 2017 at 01:30 PM

    I do not see any other subscription or extra charge besides the monthly Bronze subscription you have, can you share any reference or subscription number of the $100 extra charge?