What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I just got locked out of my account when I changed my password!

    Asked by Jason  on February 27, 2017 at 12:45 PM

    Sadly, I just updated my password and now I cannot login to JotForm. Any assistance, please?



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    JotForm Support

    Answered by david on February 27, 2017 at 01:45 PM

    You should be able to reset your password from the same email address again.  If the password reset is not working, let us know and we will have a look.  There is no reason I can see that you would be locked out of your account.