What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I created some sample forms and they are now disabled

    Asked by sudheertadepalli on February 27, 2017 at 01:02 PM

    HI i created some sample forms its getting this message please check screen shoots ..

    may i know what is the issue

    the status us enable only please check

    Screenshot
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    JotForm Support

    Answered by AIDAN on February 27, 2017 at 02:00 PM

    Hi, thank you for contacting us.

    Upon examination of your account, I found that it was autosuspended because your form "HERNIA MESH INTAKE FORM" with ID 70574590107456 is collecting sensitive information such as social security numbers, in violation of our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    I hope this helps. If you need further assistance please let us know. Thank you.