Form not found

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    Asked on February 27, 2017 at 01:20 PM

    please check ASAP

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    Answered on February 27, 2017 at 02:25 PM

    I have checked and your account is autosuspended by our phishing system. Because of that your form is disabled and "Form not found" message is shown.

    Inside of your form you have field that is used to collect social security numbers (SSN) and that is against our terms of use, if the form is not encrypted.

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    Collecting Sensitive Information. You may not use the JotForm to collect certain types of sensitive information, including but not limited to credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of JotForm including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information.

    I have deleted SSN field form your form and I have activated your account. If you want to add it back to your form, you need to encrypt your form first.

    Encrypted Forms and How to Use Them

    Let us know if you need further assistance.