Incorrect Results on Quiz Form

  • SueBurns
    Asked on February 27, 2017 at 1:26 PM

    I'm getting incorrect results when using the Quiz Form app on the url below.

    It doesn't show which answers I got correct and if I deselect "Show Results to user after submission” the attached screen capture appears which is clearly incorrect as there are 10 questions and not 5. 

    Jotform Thread 1077155 Screenshot
  • David JotForm Support
    Replied on February 27, 2017 at 2:24 PM

    I tested your quiz form and I was presented with the correct totals:

    Incorrect Results on Quiz Form Image 1 Screenshot 20

    Is this not what is being shown on your end?  As far as I can tell, your quiz form is working as it should.

  • SueBurns
    Replied on March 9, 2017 at 9:28 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • SueBurns
    Replied on March 9, 2017 at 9:31 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • SueBurns
    Replied on March 9, 2017 at 9:46 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • SueBurns
    Replied on March 9, 2017 at 9:48 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • SueBurns
    Replied on March 9, 2017 at 9:50 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • SueBurns
    Replied on March 9, 2017 at 9:51 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • SueBurns
    Replied on March 9, 2017 at 9:54 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • SueBurns
    Replied on March 9, 2017 at 10:06 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • SueBurns
    Replied on March 9, 2017 at 10:07 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • David JotForm Support
    Replied on March 9, 2017 at 12:19 PM

    The quiz app is counting the total field as a question.  If you want to use a total field in the form, assign calculation values to your options:

    https://www.jotform.com/help/301-How-to-Assign-Calculation-Value

    Then, make sure all your fields are being included in the calculation:

    https://www.jotform.com/help/259-How-to-Perform-Form-Calculation-Using-a-Widget

    Incorrect Results on Quiz Form Image 1 Screenshot 20

    Currently, only 5 of your fields are included in the calculation.