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  • Profile Image

    Incorrect Results on Quiz Form

    Asked by SueBurns on February 27, 2017 at 01:26 PM

    I'm getting incorrect results when using the Quiz Form app on the url below.

    It doesn't show which answers I got correct and if I deselect "Show Results to user after submission” the attached screen capture appears which is clearly incorrect as there are 10 questions and not 5. 

    Page URL:
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html

    Screenshot
  • Profile Image
    JotForm Support

    Answered by david on February 27, 2017 at 02:24 PM

    I tested your quiz form and I was presented with the correct totals:

    Is this not what is being shown on your end?  As far as I can tell, your quiz form is working as it should.

  • Profile Image

    Answered by SueBurns on March 09, 2017 at 09:28 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • Profile Image

    Answered by SueBurns on March 09, 2017 at 09:31 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • Profile Image

    Answered by SueBurns on March 09, 2017 at 09:46 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • Profile Image

    Answered by SueBurns on March 09, 2017 at 09:48 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • Profile Image

    Answered by SueBurns on March 09, 2017 at 09:50 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • Profile Image

    Answered by SueBurns on March 09, 2017 at 09:51 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • Profile Image

    Answered by SueBurns on March 09, 2017 at 09:54 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • Profile Image

    Answered by SueBurns on March 09, 2017 at 10:06 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • Profile Image

    Answered by SueBurns on March 09, 2017 at 10:07 AM
    Hi David,
    I’m still getting very inconsistent results.
    See # 8, 9 and 10 on the attached History of Cigarette Use in Canada. Once it worked properly and the next time it didn’t.
    Also, the results are incorrect on both and it shows 0/11 when there’s only 10 questions.
    http://www.tobaccoeducatorsmb.ca/flavoured-tobacco.html
    http://www.tobaccoeducatorsmb.ca/history-of-cigarette-use-in-canada.html
    Any help would be greatly appreciated.
    Thank you,
    Sue
    ...
  • Profile Image
    JotForm Support

    Answered by david on March 09, 2017 at 12:19 PM

    The quiz app is counting the total field as a question.  If you want to use a total field in the form, assign calculation values to your options:

    https://www.jotform.com/help/301-How-to-Assign-Calculation-Value

    Then, make sure all your fields are being included in the calculation:

    https://www.jotform.com/help/259-How-to-Perform-Form-Calculation-Using-a-Widget

    Currently, only 5 of your fields are included in the calculation.