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preeteeshAsked on February 27, 2017 at 1:45 PM
Hi,
My account says 'out of space, please upgrade, so I deleted around 140 forms to make some space. But it still has the same message? What can i do to retrieve my account and start using it again?
Thank you
Preeteesh
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David JotForm SupportReplied on February 27, 2017 at 2:55 PM
Deleting submissions does not reduce the total number of submissions received in a month. If you would like to slightly increase your monthly submissions, there are several "Get More" tasks that can be done in your account page:
https://www.jotform.com/myaccount/getMore
Monthly submission totals reset on the first day of each calendar month for all users.