What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account says 'out of space, please upgrade, although I have deleted about 150 submitted forms.

    Asked by preeteesh on February 27, 2017 at 01:45 PM

    Hi,

    My account says 'out of space, please upgrade, so I deleted around 140 forms to make some space. But it still has the same message? What can i do to retrieve my account and start using it again?

    Thank you

    Preeteesh

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    JotForm Support

    Answered by david on February 27, 2017 at 02:55 PM

    Deleting submissions does not reduce the total number of submissions received in a month. If you would like to slightly increase your monthly submissions, there are several "Get More" tasks that can be done in your account page:

    https://www.jotform.com/myaccount/getMore

    Monthly submission totals reset on the first day of each calendar month for all users.