What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hello! I inadvertently deleted a form just now - I meant to disable it. Is there any way to get it back? Thank you! Best, A.

    Asked by apevitz on February 27, 2017 at 02:50 PM
  • Profile Image
    JotForm Support

    Answered by John_Benson on February 27, 2017 at 04:27 PM

    You can check the Trash folder to see the deleted forms. After that, select the form and click the Restore button. Keep in mind that when the deleted form is purged that is not recoverable.

    Let us know if you need further help. Thank you.

  • Profile Image

    Answered by apevitz on March 09, 2017 at 08:46 AM
    Thank you but I don’t see any menu on the left side of the screen (see below). What do I do? Thank you! Best, A.
    [cid:image001.png@01D291B9.F9FEFA60]
    Ann E. Spehar
    Executive Director, Naperville Education Foundation (NEF)
    Please mark your calendar & join us for our 2017 events:
    Building a Passion Breakfast, 5/4, 7-9 am
    Let’s Do Lunch, 5/5, seatings 12 noon & 1:30 pm
    Founders Classic Golf Outing, 7/10, 11:30 am
    25th Anniversary Celebration, 9/28, 5:30-9:30 pm
    Our mission is to encourage creativity, innovation and excellence in school district 203 students.
    203 W Hillside Rd, Naperville, IL 60540-6589
    aspehar@naperville203.org
    O (630) 420-3086 F (630) 420-1066
    Change a life. Make a gift.
    Consider Donating Now!!
    ...
  • Profile Image

    Answered by apevitz on March 09, 2017 at 08:46 AM
    Sorry – found it! The page was enlarged too big for some reason, so I lowered the percentage and there the menu was! Thanks, A.
    Ann E. Spehar
    Executive Director, Naperville Education Foundation (NEF)
    Please mark your calendar & join us for our 2017 events:
    Building a Passion Breakfast, 5/4, 7-9 am
    Let’s Do Lunch, 5/5, seatings 12 noon & 1:30 pm
    Founders Classic Golf Outing, 7/10, 11:30 am
    25th Anniversary Celebration, 9/28, 5:30-9:30 pm
    Our mission is to encourage creativity, innovation and excellence in school district 203 students.
    203 W Hillside Rd, Naperville, IL 60540-6589
    aspehar@naperville203.org
    O (630) 420-3086 F (630) 420-1066
    Change a life. Make a gift.
    Consider Donating Now!!
    ...
  • Profile Image
    JotForm Support

    Answered by John_Benson on March 09, 2017 at 10:07 AM

    We're glad that your issue is now resolved.

    If you need anything else, please contact us again. Thank you.