What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trouble Downloading PDF forms

    Asked by cityofreading on February 27, 2017 at 02:55 PM

    I keep getting the same error email when I try to import my PDF files.



    Oops, Import Failed!


    Unfortunately, we were not able
    to complete your PDF Form.





    Contact Us About This

    Simply reply to this email.




    Why is this?

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    JotForm Support

    Answered by Jan on February 27, 2017 at 04:40 PM

    Did you use the Import tool on this page (https://www.jotform.com/adobe-formscentral-alternative/)? If yes, then unfortunately, this tool will only work on Adobe FormCentral Fillable PDF forms.

    We currently don't have any other tool that can convert a fillable PDF form to an online web form.

    Thank you for understanding.