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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to set up shipping fee so that it will only be added to some but not all of the products in the payment field?

    Asked by KristiLarson on February 27, 2017 at 02:56 PM

    Hello, I had it set up earlier on my form that the Ladies, Men's and Children's Tshirts were the only items to be charged a shipping fee of $10.00 and the Customized Tee shirts and Donations did not have a shipping fee. However, when I changed payment info it changed so that each time you picked a tshirt type it charged $10 per grouping.

    What I am looking to do is if a person orders a shirt from the ladies section and the mens section they would only be charged $10. If a person decides to only make a donation they would not be charged shipping. 

    Is it possible for you to set this up to the way it was originally? Thanks.

     

    https://www.jotform.com/build/70386367040152

    Page URL:
    https://www.jotform.com/build/70386367040152

  • Profile Image
    JotForm Support

    Answered by Mike_G on February 27, 2017 at 05:09 PM

    I have checked your form and I see that it is working properly as you would want it base on your description above.

    If you are seeing differently on your end, please let us know and give us more information.

    Thank you.

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    JotForm Support

    Answered by Mike_G on February 27, 2017 at 05:12 PM

    By the way, below is an image showing how the Shipping tab of the payment field in your form should look like.

    Thank you.