- michael pottsAsked on February 27, 2017 at 03:16 PM
I am trying to reset a forgotten password and
I am not receiving a reset email message using the forgotten email link on the login page.
- JotForm SupportKevin_GAnswered on February 27, 2017 at 05:01 PM
Your email address was in our bounce list and that was the reason why you were not receiving the email, I have removed it so you can request the password reset now and the email should be sent.
If you still cannot get the password reset instructions, please let us know.