Reset password link not sending email

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    michael potts 
    Asked on February 27, 2017 at 03:16 PM

    I am trying to reset a forgotten password and

    I am not receiving a reset email message using the forgotten email link on the login page.

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    Kevin_G
    Answered on February 27, 2017 at 05:01 PM

    Your email address was in our bounce list and that was the reason why you were not receiving the email, I have removed it so you can request the password reset now and the email should be sent. 

    If you still cannot get the password reset instructions, please let us know.