What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to export the form and move the tags around?

    Asked by drew2108 on February 27, 2017 at 03:22 PM

    I am unable to export my form and I would like to move my tag around and for it to use bootstrap. Is this possible?

  • Profile Image
    JotForm Support

    Answered by Jan on February 27, 2017 at 05:11 PM

    We are currently not having any issues in regards to downloading the form's source code. Once you have the source code, you can fully customize it using HTML, CSS or Javascript.

    It is possible that you cannot export it because your account is currently suspended. It is suspended because you have fields that are asking for login credentials. This is not allowed in JotForm, please check our terms of use.

    We can activate your account but we need to delete the guilty fields. If that is okay with you, please let us know. Thank you.