Form changes not showing - especially custom CSS

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    design126
    Asked on June 18, 2012 at 09:58 AM

    I have added some custom CSS on an a couple of my recent forms, and these CSS changes are not taking place at all.  Neither when I am editing the form or live on the site,  Changes just aren't visibly happening!!!  Very weird. Haven't had this issue in my years of using JotForm.

     

    Here are a few forms that are not updating on site or inthe editor:

    http://jotformpro.com/form/21694310927960

    http://jotformpro.com/form/21685477964975

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    Jeshurun77
    Answered on June 18, 2012 at 10:20 AM

    I'm experiencing the same problem.

    Form not updating:
    http://form.jotformpro.com/jsform/21470931635957

    Page URL:
    http://creativenotions.co.za/buy-upgrade-embroidery-digitizing-software/

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    idarktech
    Answered on June 18, 2012 at 10:49 AM

    Hi guys,

    My apologies for the inconveniences caused. I believed this is a replication delay problem with one of our domain. To fix this:

    Please try changing "form" to "www" on your form link, example:

    From: http://form.jotformpro.com/form/21694310927960

    To: http://www.jotformpro.com/form/21694310927960

    See if this fixes the problem. Thank you!

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    design126
    Answered on June 18, 2012 at 01:48 PM

    That worked!  Thanks for the speedly support!

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    pinoytech
    Answered on June 18, 2012 at 01:57 PM

    On behalf of my colleague, you are welcome!

    If you need our assistance again, please don't hesitate to contact us anytime.

    Thank you!