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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form changes not showing - especially custom CSS

    Asked by design126 on June 18, 2012 at 09:58 AM

    I have added some custom CSS on an a couple of my recent forms, and these CSS changes are not taking place at all.  Neither when I am editing the form or live on the site,  Changes just aren't visibly happening!!!  Very weird. Haven't had this issue in my years of using JotForm.


    Here are a few forms that are not updating on site or inthe editor:



    Page URL:

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    Answered by Jeshurun77 on June 18, 2012 at 10:20 AM

    I'm experiencing the same problem.

    Form not updating:

    Page URL:

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    JotForm Support

    Answered by idarktech on June 18, 2012 at 10:49 AM

    Hi guys,

    My apologies for the inconveniences caused. I believed this is a replication delay problem with one of our domain. To fix this:

    Please try changing "form" to "www" on your form link, example:

    From: http://form.jotformpro.com/form/21694310927960

    To: http://www.jotformpro.com/form/21694310927960

    See if this fixes the problem. Thank you!

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    Answered by design126 on June 18, 2012 at 01:48 PM

    That worked!  Thanks for the speedly support!

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    Answered by pinoytech on June 18, 2012 at 01:57 PM

    On behalf of my colleague, you are welcome!

    If you need our assistance again, please don't hesitate to contact us anytime.

    Thank you!