I've updated my form but it's not showing up as updated with the link

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    thebunkroom
    Asked on June 18, 2012 at 10:27 AM

    I edited my form but when I follow the link, it's not showing the updated form. What's up?

    http://form.jotform.us/form/21674601295151

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    idarktech
    Answered on June 18, 2012 at 10:51 AM

    Hi,

    Sorry about this. There may be a replication delay problem with some of our domains. To fix this, please change form to www on your form URL, example:

    FROM:

    http://form.jotform.us/form/21674601295151

    TO:

    http://www.jotform.us/form/21674601295151

    Hope this helps. Thank you!

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    thebunkroom
    Answered on June 18, 2012 at 11:02 AM
    Will the http address eventually work? If so how long does it take to update?
    Also...is this just a temporary problem or will I always have to keep this in mind?
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    idarktech
    Answered on June 18, 2012 at 11:09 AM

    My suggestion above should work, using 'www' would give you an instant update of your forms.

    I'm sorry if I forgot to mention, this is a temporary problem on our end. We are now looking in to this. 

    Thanks for reporting by the way.