What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I turn off notifications on my form?

    Asked by Lifepoint on February 28, 2017 at 08:27 AM
  • Profile Image
    JotForm Support

    Answered by AIDAN on February 28, 2017 at 11:24 AM

    Hi, thank you for contacting us.

    Could you please provide us with more information such as the form ID or URL, and which notification you would like to turn off? That would allow us to assist you better.

    Thank you in advance. We are awaiting your reply.

  • Profile Image

    Answered by Lifepoint on March 09, 2017 at 08:45 AM
    this is an example:
    https://form.jotform.com/70576942098165
    It sets the default notification to myself (the account owner). but we do not need any notifications for this form. At the end of the process, we will go through all submissions instead of getting notifications with each submission. We have others like this but this is an example.
    thanks
    [Email_LC Signature]
    AMY KRAMER
    Project Manager
    (540) 786-5111
    [Email_Web][Email_Facebook][Email_Instagram][Email_Twitter][Email_Youtube]
    ________________________________
    ...
  • Profile Image
    JotForm Support

    Answered by John_Benson on March 09, 2017 at 11:42 AM

    You need to delete the notification email to your form. Here's how:

    1. Open your form and go to the Settings page.
    2. Select the Emails tab and click the Trashcan icon button to delete the notification email.

    Hope that helps. Let us know if you have questions. Thank you.