- superblauAsked on February 28, 2017 at 08:38 AM
there is currently a problem with a form that has been reported to us by a user. Reportedly there is (1.) a missing text in a checkbox module and (2.) although the checkbox is checked the error message "This field is required." appears and makes it impossible to complete the form.
I attached some screenshots.
The user uses IE 11.
Thank you for your help.
- AIDANAnswered on February 28, 2017 at 11:30 AM
Hi Marco, thank you for contacting us.
I inspected your webpage and noticed that you are embedding your form using the embed method. Please consider using the iFrame method.
We have a guide on how to get the form iFrame code here: https://www.jotform.com/help/148-Getting-the-form-iFrame-code
If the problem persists with the iFrame method, please don't hesitate to get back to us. Thank you.