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    My embedded form is having problems with required fields

    Asked by superblau on February 28, 2017 at 08:38 AM



    there is currently a problem with a form that has been reported to us by a user. Reportedly there is (1.) a missing text in a checkbox module and (2.) although the checkbox is checked the error message "This field is required." appears and makes it impossible to complete the form.

    I attached some screenshots. 


    The user uses IE 11.


    Thank you for your help.



    Marco Barooah-Siebertz

    Page URL:

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    JotForm Support

    Answered by AIDAN on February 28, 2017 at 11:30 AM

    Hi Marco, thank you for contacting us.

    I inspected your webpage and noticed that you are embedding your form using the embed method. Please consider using the iFrame method.

    We have a guide on how to get the form iFrame code here: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    If the problem persists with the iFrame method, please don't hesitate to get back to us. Thank you.