What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form disabled

    Asked by cabopaige on February 28, 2017 at 11:51 AM



    I ran into an issue with a form being disabled and I realized that credit card information was not permitted. I have since removed that part of the form but still will not display.


    Can you please help


    Thank you

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    JotForm Support

    Answered by david on February 28, 2017 at 01:40 PM

    I checked your forms and they look to be within our terms of use.  I activated your account and your forms should be usable once again.