What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my page is not supporting in Mobile?

    Asked by uzzalrahman on February 28, 2017 at 11:58 AM

    I have created a form and I attached this in my facebook page. but problem is this form is working only from pc. I also need this form available in mobile device. but thats not working on phone. How can I fix this?

    Screenshot
  • Profile Image
    JotForm Support

    Answered by BJoanna on February 28, 2017 at 01:55 PM

    Unfortunately, Facebook does not support Tabs on the mobile website and custom page tabs cannot be shown on mobile devices.

    You can take a look at the following bug report on Facebook:

    https://developers.facebook.com/bugs/435173473172584/ 

    There are specialized companies who have dedicated their services to enabling Facebook tab pages to be shown even to mobile users. Examples of these companies:

    http://blog.woobox.com/2011/12/woobox-short-urls-now-auto-redirect-to-tab-and-mobile/ 

    https://www.tabsite.com/blog/mobile-solution-for-facebook-page-tabs/ 

    http://blog.thunderpenny.com/2013/01/tabs-on-mobile/ 

    You may want to look at one of them as your solution to working around the limitation by Facebook, to have your forms on Facebook accessible to mobile users.