What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I use Section Collapse in V4?

    Asked by southcoastfred on February 28, 2017 at 12:16 PM

    I do not get Status and Visibility buttons when I add a Section Collapse element.  Nothing happens when I add the "stopper" Section Collapse element.

    Page URL:
    https://www.jotform.com/build/70575321335149

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    JotForm Support

    Answered by Jim_R on February 28, 2017 at 02:13 PM

    The STATUS and VISIBILITY options will show up once you hit the GEAR icon for the SECTION COLLAPSE tool.

    I ran a quick test on a cloned copy of your form and it worked as intended. Here's how it went from my perspective:

    Just give it another try and let us know if you'd need further help.

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    Answered by southcoastfred on March 09, 2017 at 09:03 AM
    Hi Jim -
    Thanks for your response. I see how you inserted the first section
    collapse and set its properties. I don't see the second section collapse
    in your test. I tried putting both elements in my form and tried various
    settings for the second collapse element, but it did not create a group.
    What I'm after is groupings so that I can move several fields as a block.
    I will not be using a conditional. What am I missing?
    Charlie
    ...
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    JotForm Support

    Answered by Kiran on March 09, 2017 at 01:11 PM

    I am not sure if I understand your query correctly. Do you mean to move multiple fields at a time on the form to a different place or page from the form builder? If so, unfortunately moving multiple fields on the form is not possible currently with the new form builder. However, you may consider accessing the form in the v3 form builder with the URL and manage the fields.

    https://www.jotform.com//?formID=70575321335149

    Let us know if you are referring to something different. We will be happy to assist.