What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my account disabled?

    Asked by koserbros on June 18, 2012 at 12:56 PM

    I have used up all of my secure form submissions. Will it automatically use the regular submissions? How do I change my settings if I need them to be unsecure?

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    JotForm Support

    Answered by Goldo on June 18, 2012 at 01:14 PM

    You've reached the maximum limit for secure submissions for this month. That's the reason why your form is temporarily disabled.

    1. Go to Setup & Embed > Embed Form > Untick Secure Form

    2. Then grab a fresh copy of the embed code and paste it on your website.

    This one time I have reduced your SSL Submission count and so your forms should be working by now but please use the regular form going forward. Thanks!