All Integrations that were removed are not authenticating or working

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    Asked on February 28, 2017 at 12:21 PM

    All the integrations for all forms have been removed. I tried to re-authenticate this and it doesn't sync with previous data that has been created. Specifically Google Sheets

    How can I get these to sync without loosing the existing data and keeping the formula's I have created in the previous versions before the integration was removed.


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    Answered on February 28, 2017 at 02:17 PM

    Thank you for reporting this Integration Problem to us and we do sincerely apologize for any inconveniences that this has caused you.

    You've said "all the integrations for all the forms have been removed".

    Did you remove them? Or did you notice they were removed and you did not remove them?

    What integrations were you using for your forms?

    How long ago did they stop working or when did you notice?

    I've tried google spreadsheets and it is working on my end but I would like to investigate this further if you wouldn't mind giving us an example form that you're having this issue?

    Which form are you currently attempting to re-integrate with google spreadsheets that isn't working for you on your end?

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    Answered on March 01, 2017 at 07:04 AM

    Thanks for your help. The integrations are active again now. Not to sure what happened but all seems ok now