What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to collect PayPal payment from my form?

    Asked by StubbornMagazine on February 28, 2017 at 01:14 PM

    First of all, thank you for answering my last two questions so quickly! Really appreciate it! My next question is how can I get a payment through Paypal on my forms? I thought I set everything up correctly but then tested it on my site and there's a check next to the cost but it doesn't give people the opportunity to actually pay it. Let me know what I'm doing wrong. Thanks! 

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    JotForm Support

    Answered by Nik_C on February 28, 2017 at 03:09 PM


    Since you used regular PayPal payment integration, you have to submit the form and then you will be redirected to PayPal's website where you do the actual paying.

    You can test that by filling the form and submitting it.

    And since you have only one product that's why it is selected and showed like that.

    If you have any further questions please let us know.

    Thank you!