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Why can't I download the files that have been uploaded on my form?Asked by wolfpackprinting on February 28, 2017 at 01:18 PM
I have an upload file button on my form, when I click on the link to download those files, it takes me to a 404 error page.
JotForm Support Manager
Please accept our apologies for the inconveniences caused to you. Our engineers are very aware of the issue and working to it ASAP, you'll be notified when the issue gets resolved.
This should be fixed by now. You should be able to access the files uploaded to your forms. Please check and let us know if you still experience any issues with the file upload on your forms. We will be happy to take a look again.
We are sorry for the inconvenience this may have caused.