Upload Error is displaying when the form is submitted

  • Profile Image
    Asked on February 28, 2017 at 01:19 PM

    When submitting my form, it gives me an error message! This is extremely urgent because I sent out an email yesterday to my network inviting them to submit properties on this form


    It says:

    Upload Error
    File could not be uploaded for some reason.

    Please go back and fix the problem(s)
  • Profile Image
    Answered on February 28, 2017 at 02:31 PM

    Our engineers are very aware of the issue and working to resolve the problem ASAP.

    Please accept our apologies for the inconveniences caused to you, you'll be notified when the issue gets resolved.

  • Profile Image
    Answered on February 28, 2017 at 08:09 PM

    This should be fixed by now. I am able to send a test submission to your JotForm successfully. Please check and let us know if you still experience any issues with the file upload on your forms. We will be happy to take a look again.

    We are sorry for the inconvenience this may have caused.