Can I be on my account and someone else at the same time?

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    Carol Grant 
    Asked on February 28, 2017 at 01:31 PM

    I added a new user and she couldn't log on.  I logged out after resetting my password last night.  Now it won't let either of us login...


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    Answered on February 28, 2017 at 03:28 PM

    Your account (cgcasting) is currently in good status. If you're having issues with the login credentials, please try resetting your password in the Login Page.

    If you're still having issues, please wait for 30-60 minutes before trying to login.

    Also, JotForm version 4 offers a collaboration feature that you can invite a friend or co-worker to work on the same form in real time. 

    You can share your account to someone by making him/her as a Sub-user. Please check this guide: How-to-Share-Forms-with-a-Sub-account-User.

    Hope that helps. If you have any questions, please let us know. Thank you.