Upload error: Agents getting error when trying to submit .

  • Profile Image
    KenKing
    Asked on February 28, 2017 at 01:33 PM

    Agents are getting a error message saying  "Upload error  File could not be uploaded for some reason.

    Please go back and fix the problems."

    When they click go back they are returned to the original blank form.

  • Profile Image
    Jeanette
    Answered on February 28, 2017 at 02:15 PM

    Our engineers are aware of this issue and working to resolve the problem ASAP, for now please accept our apologies about these inconveniences, you'll be notified when the issue gets resolved.

  • Profile Image
    Kiran
    Answered on February 28, 2017 at 08:30 PM

    This should be fixed by now. I am able to send a test submission to your JotForm successfully. Please check and let us know if you still experience any issues with the file upload on your forms. We will be happy to take a look again.

    We are sorry for the inconvenience this may have caused.