What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upload error: Agents getting error when trying to submit .

    Asked by KenKing on February 28, 2017 at 01:33 PM

    Agents are getting a error message saying  "Upload error  File could not be uploaded for some reason.

    Please go back and fix the problems."

    When they click go back they are returned to the original blank form.

    Page URL:
    www.safetynetwireless.com/agent/

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    JotForm Support Manager

    Answered by Jeanette on February 28, 2017 at 02:15 PM

    Our engineers are aware of this issue and working to resolve the problem ASAP, for now please accept our apologies about these inconveniences, you'll be notified when the issue gets resolved.

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    JotForm Support

    Answered by Kiran on February 28, 2017 at 08:30 PM

    This should be fixed by now. I am able to send a test submission to your JotForm successfully. Please check and let us know if you still experience any issues with the file upload on your forms. We will be happy to take a look again.

    We are sorry for the inconvenience this may have caused.