What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotform won't let us send attachments anymore... :(

    Asked by simonpayn on February 28, 2017 at 02:07 PM

    This was working fine until today. Any idea why our jotform suddenly stopped allowing attachments?

     

    Thanks,

    Heather Deveaux

    The Highlander

    Haliburton ON

    heatherd@thehighlander.ca

    Page URL:
    http://thehighlander.ca/insertion-order

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 28, 2017 at 02:22 PM

    The error is about forms with upload fields like yours. 

    Our engineers are aware of this issue and working to resolve the problem ASAP, for now please accept our apologies about these inconveniences, you'll be notified when the issue gets resolved.

  • Profile Image
    JotForm Support

    Answered by Kiran on February 28, 2017 at 08:49 PM

    We are sorry for the inconvenience this may have caused. This should be fixed by now. Please check and let us know if you still experience any issues with the file upload on your forms. We will be happy to take a look again.

    Thanks!