Jotform won't let us send attachments anymore... :(

  • Profile Image
    simonpayn
    Asked on February 28, 2017 at 02:07 PM

    This was working fine until today. Any idea why our jotform suddenly stopped allowing attachments?

     

    Thanks,

    Heather Deveaux

    The Highlander

    Haliburton ON

    heatherd@thehighlander.ca

  • Profile Image
    Jeanette
    Answered on February 28, 2017 at 02:22 PM

    The error is about forms with upload fields like yours. 

    Our engineers are aware of this issue and working to resolve the problem ASAP, for now please accept our apologies about these inconveniences, you'll be notified when the issue gets resolved.

  • Profile Image
    Kiran
    Answered on February 28, 2017 at 08:49 PM

    We are sorry for the inconvenience this may have caused. This should be fixed by now. Please check and let us know if you still experience any issues with the file upload on your forms. We will be happy to take a look again.

    Thanks!