What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I use HotJar to records my forms?

    Asked by rkhan786 on February 28, 2017 at 02:25 PM

    Hello,

    I would like to use hotjar to records my forms
    To use hotjar, we simply add the script to the form at the top. 

    Now i've done that, but it seems to never go past the first question (i have one question on each page using jotform page breaks).

    My guess is that because it's all run via javascript to break up the page, that's why this happens. 

    So anyway, how can i record the form using hotjar?


     

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    JotForm Support

    Answered by Jan on February 28, 2017 at 04:19 PM

    Unfortunately, you cannot insert a Javascript code to the form using the Form Builder. However, you can download the form's source code and upload it to your server. Here's a guide: How-to-get-the-Full-Source-Code-of-your-Form.

    You might want to check our Form Analytics or the Google Analytics widget.

    Hope that helps. Thank you.

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    Answered by rkhan786 on March 09, 2017 at 09:03 AM
    Ive tried uploading the form full source code
    But whenever I do that it doesn't work very well, all the formatting is
    broken and it just doesn't look good.
    Ive tried it s few times on my WordPress sites and it's never worked well
    Have you guys made any improvements on that, should I try it again?
    ...
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    JotForm Support

    Answered by Jan on March 09, 2017 at 10:39 AM

    We didn't change anything on the source code option. It is possible that there are script conflicts between the form and the webpage. Please try to look for an error in the browser console. Here's a guide on how to check the console:

    Google Chrome - https://developers.google.com/web/tools/chrome-devtools/console/
    Mozilla Firefox - https://developer.mozilla.org/en/docs/Tools/Browser_Console

    If there are any errors, I would recommend you using the iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Hope that helps. Thank you.