What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Notifications to Multiple Departments

    Asked by wondros on February 28, 2017 at 02:36 PM


    Is it possible set email address to specific options on a dropdown menu?

    For example: The dropdown menu could have something like General Questions, Tech Support, etc... And each option is set with a different email address. So that anyone requesting from the general questions option will be forward to our general manager's email address, and tech support questions will forward to our tech team. Is this possible on your forms? 



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    JotForm Support

    Answered by BJoanna on February 28, 2017 at 04:30 PM

    Yes it is possible to send email Notification based on user's answer.

    How to Send Email Based on User's Answer

    Hope this will help. Let us know if you need further assistance.