What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I delete submissions to free up space?

    Asked by Joe Fitz  on February 28, 2017 at 02:53 PM

    I deleted all of the submissions on this form https://www.jotform.com/build/70465796975880

    But I am still receiving this message:

    You're out of space! Upgrade Now.

    How can I clear out space? Fewer than ten submissions have been sent and this is the first and only form I have ever created.  Thank you for your help. 

    Page URL:
    https://www.jotform.com/build/70465796975880

  • Profile Image
    JotForm Support

    Answered by Welvin on February 28, 2017 at 04:58 PM

    Deleting form submissions won't restore your monthly submissions limit. Only our system can reset it, and we have it scheduled every first day of the month.

    Also, you are on the guest account. Please note that guest account is limited to just ten submissions per month. To get a hundred free submissions, you should create your free account. Register here: https://www.jotform.com/signup. Use your current email address to create an account. You should see the forms in your My Forms folder after. If not, let us know so we can manually move the form.