What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    None of my forms are working

    Asked by ginabite on February 28, 2017 at 02:55 PM

    I tried to create a new form this morning and it wasn't working (either 502 bad gateway or it said Jotform wasn't working).


    Then went and looked at my other forms and tested one, none of them appear to be submitting. Please help.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on February 28, 2017 at 05:11 PM

    We had an issue earlier about 502 bad gateway. The issue is fixed already. Please try it again and let us know how it goes. 

    Also, I have cleared your form cache so it will be refreshed from our server.

    Thank you.

  • Profile Image

    Answered by armarques on March 22, 2017 at 04:11 PM

    Hi all.


    I'm facing the same problem. None of my forms are working either. :(
  • Profile Image
    JotForm Support

    Answered by jonathan on March 22, 2017 at 08:23 PM


    We will resolve your issue on your thread here https://www.jotform.com/answers/1099384