- stretchandstapleAsked on February 28, 2017 at 03:17 PM
For some reason it is not updating our upload space event though I deleted 2gb of data and removed it from the trash.
- AIDANAnswered on February 28, 2017 at 05:27 PM
Hi, thank you for contacting us.
Upon inspection of your account, I found that you're just a little bit above the limit now that you deleted some data. You can see this by opening https://www.jotform.com/myaccount/usage
Please consider downloading/exporting more submissions and then removing them to free a bit more.
I hope this helps. If you need further assistance please let us know. Thank you.