What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Bad gateway Error

    Asked by naguibihelek on February 28, 2017 at 03:20 PM

    I embedded code into a web-page, and completed whole process of survey, when I submit it I get an error message 

    Survey page http://accumatchprofile.com/am60-survey/


    502 Bad Gateway nginx/1.10.1Second attempt gave a sad face image and this errorsubmit.jotform.ca refused to connect.
    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on February 28, 2017 at 03:37 PM

    Please accept our apologies for the inconveniences caused to you. Our engineers are very aware of the issue with our servers. They are working to get this fixed soon, you'll be notified when the issue gets resolved.

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    JotForm Support

    Answered by Kiran on February 28, 2017 at 08:58 PM


    This issue should be fixed by now. Please check and let us know if you still experience any issues with the file upload on your forms. We will be happy to take a look again.

    We are sorry for the inconvenience this may have caused. 


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    Answered by naguibihelek on March 01, 2017 at 05:50 PM

    That's fixed. Thanks