What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    502 bad gateway error

    Asked by drupio69 on February 28, 2017 at 03:39 PM

    Can you please see why my Seller: ISI form is giving an error every time someone submits it. The error is 502 bad gateway

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    JotForm Support

    Answered by david on February 28, 2017 at 06:07 PM

    The previous server issues that were causing submissions with file uploads to be unable to complete should now be fixed.  There may be a slight delay accessing newly uploaded files but they will come through after a minute or so at most.

    Let us know if the error persists and we will be happy to have another look.