What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Server Error

    Asked by Leonardo   on February 28, 2017 at 03:41 PM

    When I attached a pdf ebook to the auto response it says loading for a while then it says server_error 

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    JotForm Support

    Answered by david on February 28, 2017 at 05:20 PM

    File uploads should be working at this time.  There may be a slight delay accessing newly uploaded files but they will come through after a minute or so at most.