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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not able to create the PDF form

    Asked by DarlaWildfang on February 28, 2017 at 04:05 PM

    From the dashboard I am selecting my form, and then under more, selecting create pdf form. It doesn't seem to matter which of my forms (intricate or simple) i would like to get a pdf copy of. It seems to get hung up and go nowhere...

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    JotForm Support

    Answered by jonathan on February 28, 2017 at 07:51 PM

    I test it on my end using your form https://www.jotformpro.com/form/50766513574965 but it work just fine at this time. I was able to have the PDF form.


    User guide: https://www.jotform.com/help/212-How-to-Create-a-PDF-Form

    Can you please try again. If it still did not work, please check if there is any visible error message you can see.

    Let us know if issue persist.



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    Answered by DarlaWildfang on March 09, 2017 at 09:09 AM
    Thank you; I’m not sure what you did at your end, if anything, but the issues seems to be resolved. I appreciate your quick reply.