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odm111Asked on February 28, 2017 at 4:56 PM
Hi there, No image will upload to my form. This is an urgent issue - we have just sent a marketing campaign and clients are trying to upload files. This is affecting our sales. Please let me know when this is rectified. I have disabled the form on our website to save inconveniencing our clients.
Page URL: https://form.jotform.co/62541841214853 -
Chriistian Jotform SupportReplied on February 28, 2017 at 9:52 PM
Apologies for the inconvenience.
I cloned your form and I wasn't able replicate the issue. I was able to upload an image on the Image Preview Widget and submit the form without an issue.
I have already cleared your form's cache. Please also try to clear your browser's cache and see if the issue still persists.
Regards
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odm111Replied on February 28, 2017 at 9:56 PM
Thanks for the reply. From reading through other submissions, it looks like the issue was resolved just after I submitted this. Phew!
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Chriistian Jotform SupportReplied on March 1, 2017 at 12:05 AM
Glad the issue has been resolved. It's maybe just a temporary issue.
However, if you encounter the same issue again, let us know.
Regards