I paid for 2 years and my account says I am out of space.

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    godbi
    Asked on February 28, 2017 at 05:40 PM

    I paid for 2 year plan and I have unlimited submission and it is telling me i AM OUT. pLEASE CALL ME AT 704-999-9728

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    ashwin_d
    Answered on February 28, 2017 at 10:48 PM

    Hello godbi,

    I did check your account and found that last subscription payment for premium bi-yearly subscription was received on October 13, 2014. This subscription was already deactivated on October 19, 2016.

    Did you upgrade your account again recently? I am unable to find any details of subscription payment. I would suggest you to please let us know the order number which you must have received in your email.

    We will wait for your response.

    Thank you!