What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form got messed up as a PDF?

    Asked by kristi899 on February 28, 2017 at 06:55 PM

    Attached is what my PDF came out as. It looks nothing like what i created. The images got messed up? Can you help?

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Chriistian on March 01, 2017 at 01:15 AM

    I'm currently checking your form. Please allow me some time to further investigate. I'll get back once I've found results.

    Regards

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 01, 2017 at 01:30 AM

    I cloned your form and I was able to replicate the issue. The image did not appear on the PDF version of the form.

     

    However, I created a sample form and the image appears to the generated PDF version of the form.

     

     

    Can you please try to upload again the image on your form and generate again a PDF form? Please try also to clear you form's cache and check it if it works.

    Regards