File upload problem

  • svllee
    Asked on February 28, 2017 at 7:34 PM

    Hello, I am running a photo contest, worldwide and I need to have this upload error fixed as soon as possible. When I click the link to the jpeg, it leads to an blank page :

     

    This is an example of one of the links..

     

    404 Not Found : /jufs/svllee/62902402075953/364125471486898478/Wack.Patrick.01.jpg

     

    Please advise, urgent

  • svllee
    Replied on March 1, 2017 at 1:45 AM

    I still cannot access the files uploaded. Is the problem sorted out yet?

  • svllee
    Replied on March 1, 2017 at 2:00 AM

    I need this running now, my contest has already started and I'm not able to access the entries!

  • AIDAN
    Replied on March 1, 2017 at 8:38 AM

    Hi, thank you for contacting us.

    Please note that the file upload error should be resolved. If your issues persist please get back to us.

    Apologies for the inconvenience.

  • brett_brandsnob
    Replied on March 3, 2017 at 4:46 PM

    I am still getting a 404 when trying to access my files from a submission. Please help!!

     

    /jufs/brett_brandsnob/63358007799165/364386394922177112/Screenshot%202017-03-03%2015.08.38.jpg?md5=zTPdVGmEuZSgSlPVjuKiYQ&expires=1488577535

  • Elton Support Team Lead
    Replied on March 4, 2017 at 12:56 AM

    @brett

    We will answer your concern into your thread here https://www.jotform.com/answers/1081527