Thank you page not displaying

  • Profile Image
    JessicaHacheyPhoto
    Asked on February 28, 2017 at 09:27 PM

    I have the below survey that I have shared. Once my participants have clicked Submit, the Thank you page is not appearing so they do not know if their answers have been submitted.

     

    https://form.jotform.com/70585011209247

     

    I have checked off the Thank you page default option on the setting page, thank you option section.

     

    I have attached an image of what I see when submitting. Please advise what I need to change to make this happen.

     

    Thank you

  • Profile Image
    Chriistian
    Answered on March 01, 2017 at 03:40 AM

    I cloned your form and I noticed that the default thank page settings are properly setup. However, when I did a test submit, the Thank Page is not showing.

     However, I did change the source code of the Thank Page and it now shows on my end.

     

    You can clone this form where I have fix the Thank Page: https://form.jotform.com/70591386095969. Please check it on your end.

    If you need further assistance, please let us know.
    Regards