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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank you page not displaying

    Asked by JessicaHacheyPhoto on February 28, 2017 at 09:27 PM

    I have the below survey that I have shared. Once my participants have clicked Submit, the Thank you page is not appearing so they do not know if their answers have been submitted.

     

    https://form.jotform.com/70585011209247

     

    I have checked off the Thank you page default option on the setting page, thank you option section.

     

    I have attached an image of what I see when submitting. Please advise what I need to change to make this happen.

     

    Thank you

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    JotForm Support

    Answered by Chriistian on March 01, 2017 at 03:40 AM

    I cloned your form and I noticed that the default thank page settings are properly setup. However, when I did a test submit, the Thank Page is not showing.

     However, I did change the source code of the Thank Page and it now shows on my end.

     

    You can clone this form where I have fix the Thank Page: https://form.jotform.com/70591386095969. Please check it on your end.

    If you need further assistance, please let us know.
    Regards