-
JessicaHacheyPhotoAsked on February 28, 2017 at 9:27 PM
I have the below survey that I have shared. Once my participants have clicked Submit, the Thank you page is not appearing so they do not know if their answers have been submitted.
https://form.jotform.com/70585011209247
I have checked off the Thank you page default option on the setting page, thank you option section.
I have attached an image of what I see when submitting. Please advise what I need to change to make this happen.
Thank you
-
Chriistian Jotform SupportReplied on March 1, 2017 at 3:40 AM
I cloned your form and I noticed that the default thank page settings are properly setup. However, when I did a test submit, the Thank Page is not showing.
However, I did change the source code of the Thank Page and it now shows on my end.
You can clone this form where I have fix the Thank Page: https://form.jotform.com/70591386095969. Please check it on your end.
If you need further assistance, please let us know.
Regards