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elisemooreAsked on February 28, 2017 at 9:56 PM
Hi,
I need your help desperately, as I have created 2 forms and both come up with 'This form is disabled' when I try to view it.
https://form.jotform.co/70539086539870
https://form.jotform.co/70539086539870
I have ensured that both forms are 'enabled'.
PLEASE HELP ASAP.
Kind Regards
Elise
Page URL: https://form.jotform.co/70539086539870 -
John_BensonReplied on March 1, 2017 at 3:53 AM
Our anti-phishing filter tool auto-suspended your account. I checked your forms and I can see that you're asking for credit card information which violates our terms of use.
Please remove the guilty fields so we can activate your account.
Also, you can collect payment here in JotForm by using our payment gateway. Here are the guides:
Setting-Up-Your-First-Order-Form
Order-Form-Basics
How-to-Add-Options-to-Payment-FormsIf you need help, please let us know. Thank you.