How can I connect my Square account to the form integration?

  • senshicon
    Asked on February 28, 2017 at 10:41 PM

    I keep getting the error shown below whenever I try to connect my account. 

     

    How can I connect my Square account to the form integration? Image 1 Screenshot 20

     

  • Nik_C
    Replied on March 1, 2017 at 4:32 AM

    I didn't see that error before so I'm not sure if it is coming from the integration or from the Square. Could you please provide the screenshot with Browser console opened when that error occurs.

    Here is how to do that:

    1. When you see the error right click and click Inspect:

    How can I connect my Square account to the form integration? Image 1 Screenshot 40

    2. Then click Console:

    How can I connect my Square account to the form integration? Image 2 Screenshot 51

    And post the screenshot here by following:

    1. Go to this link: https://www.jotform.com/answers/1078736

    2. Click this icon: 

    How can I connect my Square account to the form integration? Image 3 Screenshot 62

    We'll wait for your response.

    Thank you!

  • cvma441
    Replied on March 1, 2017 at 9:01 AM

    I'm having the same issue. I help manage multiple square accounts and all of them have the same error when connecting to square. Thanks! 
  • Nik_C
    Replied on March 1, 2017 at 11:26 AM

    @cvma441,

    I opened a separate thread for you and we will assist you here shortly.

    Thank you!

  • senshicon
    Replied on March 1, 2017 at 4:29 PM

    When I tried to connect it again today, it worked. My assumption would be that it was an error on Square's side.

  • Nik_C
    Replied on March 1, 2017 at 5:56 PM

    Thank you for getting back to us with the information.

    That is most probably the case.

    Do not hesitate to contact us if you need any further assistance.

    Cheers!