What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I connect my Square account to the form integration?

    Asked by senshicon on February 28, 2017 at 10:41 PM

    I keep getting the error shown below whenever I try to connect my account. 

     

     

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    JotForm Support

    Answered by Nik_C on March 01, 2017 at 04:32 AM

    I didn't see that error before so I'm not sure if it is coming from the integration or from the Square. Could you please provide the screenshot with Browser console opened when that error occurs.

    Here is how to do that:

    1. When you see the error right click and click Inspect:

    2. Then click Console:

    And post the screenshot here by following:

    1. Go to this link: https://www.jotform.com/answers/1078736

    2. Click this icon: 

    We'll wait for your response.

    Thank you!

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    Answered by cvma441 on March 01, 2017 at 09:01 AM

    I'm having the same issue. I help manage multiple square accounts and all of them have the same error when connecting to square. Thanks! 
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    JotForm Support

    Answered by Nik_C on March 01, 2017 at 11:26 AM

    @cvma441,

    I opened a separate thread for you and we will assist you here shortly.

    Thank you!

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    Answered by senshicon on March 01, 2017 at 04:29 PM

    When I tried to connect it again today, it worked. My assumption would be that it was an error on Square's side.

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    JotForm Support

    Answered by Nik_C on March 01, 2017 at 05:56 PM

    Thank you for getting back to us with the information.

    That is most probably the case.

    Do not hesitate to contact us if you need any further assistance.

    Cheers!